FAQ

• How does the Zavaii locking system work?

The Zavaii locking system is easy to use. Simply attach the lock to the leash attachment or its specific adapter and secure it with the combination cable to a fixed object, such as a car roof rack, bench, or bike rack. Set your personal security code and close the lock to protect your equipment.

• Can I lock multiple surfboards with a single cable?

Yes, with the Zavaii locking system, you can lock multiple surfboards together using a single cable and multiple Surflocks. This allows you to protect all your equipment at the same time.

• What materials is the Zavaii lock made of?

The Zavaii lock is made of stainless steel with a special alloy used in the maritime industry, designed to withstand the most extreme conditions and ensure maximum durability and security.

• What payment methods are accepted?

We accept major payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment methods.

• How long does it take to ship the product?

Once the purchase is made, you will receive a confirmation email. If you are in an EU country, shipping will typically take 3-5 business days.

• When do I need the adapter?

If the attachment of your leash is not standard or is particularly narrow, the adapter serves as a connection for the lock and must be inserted into the board’s center fin compartment for boards 7′ and up. It is not suitable for shortboards. This adapter cannot be used in small fin compartments. WARNING: As it is inherently anti-theft, once the adapter is screwed in, it will no longer be removable due to the special “oneway” screw.